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Human Services Agency of San Francisco
Department of Aging & Adult Services * Department of Human Services

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The Human Services Agency administers a variety of examinations, designed specifically for each job classification, which tests the knowledge, ability and skill levels required for successful job performance. Your examination may include one or more of the following components: 

Written Examination

This type exam is utilized to test candidates' technical and/or general knowledge. Written examinations typically include items such as multiple-choice, fill-in-the-blank, and short answer questions.

Oral Examination

A panel of two or more subject-matter experts asks each candidate a series of job-related questions. Candidates are rated based on the specific knowledge, ability and skill levels demonstrated when answering the questions. This test is NOT a job interview. Candidates may be asked to prepare a written exercise as part of the oral examination for review and rating by the oral panel members.

Assessment Center

This examination method places a candidate in stimulated work situations. For example, a candidate may be asked to make an oral presentation, participate in a group discussion, demonstrate writing skills and/or participate in a prioritizing exercise. Assessment Centers are generally used for administrative and management positions.

Reasonable Accommodation

Reasonable accommodation will be made to facilitate the participation of disabled candidates in the examination process. Please notify the analyst in charge of the examination as soon as possible of any special needs you may have. Follow the instructions on the job announcement and/or letter notifying you of the date of the examination. 

Getting the Job

The names of applicants who pass the examination(s) are placed on a list in rank order according to their scores. This list is used to fill vacancies in the job classification for the specific period of time indicated on the list. You will receive further information about this phase of the process when you are notified of the examination results, HSA may utilize additional selection procedures to make final hiring decisions.