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Human Services Agency of San Francisco
Department of Aging & Adult Services * Department of Human Services

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If you are a San Francisco resident who is receiving Medicare or about to receive Medicare, HICAP can help you maximize your health benefits. We offer consumer counseling on Medicare, Medicare supplement policies, Health Maintenance Organizations (HMOs) and long-term care insurance.

HICAP Counselors are trained to assist you with filing Medicare and private insurance claims and/or preparing Medicare appeals, if your claim has been denied. If you are considering purchasing long-term care insurance or Medicare supplement insurance, HICAP Counselors can help you compare policies and explain what services each policy provides.

For More Information

Health Insurance Counseling and Advocacy Program (HICAP)

Self-Help for the Elderly
407 Sansome Street
San Francisco, CA 94111
(415) 677-7520 or (800) 434-0222

Medicare and Your Options (pdf)