Contact Us
-
Emergencies
Report Child Abuse, 24 hours
Call 9-1-1 or the
FCS Hotline (800) 856-5553. If you get a busy signal, please call (628) 652-5791.
Report Adult Abuse, 24 hours
(800) 814-0009 -
General Information
Call (415) 557-5000
Monday - Friday
8:00 a.m. - 5:00 p.m
For faster service, contact the appropriate Program below. -
Press & Media
Contact Communications:
HSACommunications@sfgov.org -
Website Issues
Contact:
HSAWebmaster@sfgov.org
General Information: (415) 557-5000
- CAAP (County Adult Assistance Programs): (833) 879-1365
- CalFresh: (855) 355-5757 | Fax: (415) 355-2300 | food@sfgov.org
- CalFresh EBT (Electronic Benefits Transfer) Card Services
- Benefit issues or lost EBT card: (855) 355-5757
- CalWORKs: (855) 557-5100 | CalWORKs@sfgov.org
- Family and Children's Services (FCS): Staff Directory
- Families Rising: FaRReferrals@sfgov.org
- Foster Care and Adoption: (415) 558-2200
- JobsNOW! Employers & Job Seekers: 877-562-1669
- Medi-Cal: (855) 355-5757 | Fax: (415) 355-2432 | SFMedi-Cal@sfgov.org
General Information: (415) 355-3555 | TTY: 7-1-1 | DAS@sfgov.org
Information and Referral: (415) 355-6700 or (800) 510-2020 | TTY: 7-1-1
- Adult Protective Services (APS): (415) 355-6700, 24 hours | Fax: (415) 355-6750
- County Veterans Service Office (CVSO): (415) 934-4200 or (800) 807-5799 | Fax: (415) 934-4240 | SFCVSO@sfgov.org
- In-Home Supportive Services (IHSS): Clients (415) 355-6700 | Providers (415) 557-6200
- eFax for general IHSS: (415) 355-2497
- eFax for IHSS Payment: (415) 355-2475
- eFax for IHSS Applications: (415) 355-2463
- Public Administrator | Public Guardian | Public Conservator | Representative Payee Program: (415) 355-3555 | Fax: (415) 355-3539
- Contracts: Patrick Yam (415) 557-5429
- Client Civil Rights Complaints: Leave a message on one of the Multilingual Complaint Lines:
English (415) 557-6574 | Spanish (415) 557-5062 | Vietnamese (415) 557-5103 | Chinese (415) 557-5023 | Russian (415) 557-5066 | Filipino (415) 557-5119 | Other languages (415) 557-6574 - Fraud Hotline: (415) 557-5771 to report that someone may be receiving public benefits to which they are not entitled
- Human Resources: (415) 557-5561 | Exams/Classifications: (415) 557-5566 | Equal Employment Opportunity: (415) 557-5878
- Privacy breach reporting: (415) 503-4908 or (844) 415-4905 | HSAPrivacyOffice@sfgov.org
- Public records request: hsasunshine@sfgov.org
- Public hearings:
- Request a state hearing: For clients of state and federally funded benefits, such as CalWORKs, CalFresh, Medi-Cal, and In-Home Supportive Services (IHSS): (800) 952-5253
Written requests: Human Services Agency Appeals Unit at S600, P.O. Box 7988, San Francisco, CA 94120-7988. - Request a County Adult Assistance Program (CAAP) Hearing: (415) 558-1177 (24 hours)
Written requests: CAAP Fair Hearings #WS20, P.O. Box 7988, San Francisco, CA 94120
- Request a state hearing: For clients of state and federally funded benefits, such as CalWORKs, CalFresh, Medi-Cal, and In-Home Supportive Services (IHSS): (800) 952-5253
- Service of subpoena: hsasunshine@sfgov.org | fax (415) 503-4913 | or appear in person at SFHSA Investigations, 1650 Mission, 5th Floor
Call 3-1-1, 24 hours, for general inquiries: