Human Services Agency of San Francisco
How to Make a Shelter Reservation
The shelter system serves everyone in need as beds are available and does not report immigration status to any outside agency, including ICE.
Reservations are taken throughout the day through the CHANGES system at the Shelter Reservation sites (locations and hours listed below) until all available spaces are filled. Unclaimed spaces are made available for reservations at the Shelter Reservation sites starting at 6:00 PM. All reservations must be requested in person.
To enroll in CHANGES, go to one of the Shelter Reservation sites. Staff will ask you to provide a name, date and place of birth, gender, ethnicity, and a Social Security number. The Social Security number is optional and you do not have to be a citizen to use the shelter. Staff will also take your photograph and a digital finger identification. (This is not a finger print or photo of your finger print. The digital finger identification cannot be shared outside of CHANGES nor can it produce an image of your finger print. It is used to bring up your profile when you make a reservation or check into the shelter.)
January 1, 2013
Locations for Emergency Adult Shelter Reservation Sites:
United Council of Human Services - Resource Center
Mission Neighborhood Resource Center
Glide Walk-In Center
Services Available at the Shelters
Case managers are available at some shelters and can tell you what services are offered. Services may include referrals to free meals and clothing, employment training, mental health services, money management, substance abuse treatment, and housing opportunities.
Interfaith Winter Shelter Schedule
Every year from Thanksgiving through February, San Francisco churches make their facilities available for shelter on a rotating basis.
Homeless Storage: 350 Jones Street at Ellis
Limited storage is available for any person who is homeless. Clothes and shoes only may be stored for up to six months. There is a maximum amount of storage space available to each person. Persons can request storage and access to stored items once a day during business hours: Monday through Friday from 9:00 AM to 4:00 PM. Call (415) 921-1978 for any additional information.