Our Story San Francisco Human Services Agency

SFHSA provides the foundation for two City Departments, each with a unique role in supporting San Franciscans. Together we build well-being in our communities by offering programs that make children and adults feel connected, valued, and supported. From financial assistance to nutrition, health care coverage, employment, and protective services, our dedicated professionals are here to lend support for all in need. 

• Our Vision, Mission, and Values 

SFHSA Annual Report: 2023-2024
This new report celebrates the incredible work of our employees and partners, who work tirelessly every day to help San Franciscans not just meet basic needs but, ultimately, to thrive. View the Report.

SFHSA Strategic Plan: 2022–2026
We’re excited to share SFHSA’s Strategic Plan, which sets forth our Agency’s goals and priorities over the next five years. View the Plan and watch our video.

Each year, SFHSA's 2,400-trained professionals connect more than 225,000 San Franciscans to 60+ essential services. We also fund partnerships with hundreds of community-based providers who share our mission and help extend our reach into the community.

SFHSA provides direct services at our nine locations across the City and, in some cases, in people's homes. We continuously assess community needs, design new programs, and advocate for better state and federal policies. With an annual budget of more than $1 billion dollars, we deliver dozens of publicly funded programs and work closely with all levels of government to achieve our mission.

• Visit our Medi-Cal page. 
• View the CAAP factsheet