Location and contact information

  • Address: 1455 Market Street, Suite 13B, San Francisco, CA 94103
  • Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • Phone: (415) 554-0670 
  • Email: ODA@sfgov.org

ODA services 

  • Accessibility resources within the City and County of San Francisco government
  • Assistance with filing an ADA complaint or reporting an accessibility barrier related to City and County-owned facilities, programs, or services
  • Information on disability and accessibility resources in San Francisco communities and other counties 

Appointments and walk-ins

Appointments and walk-ins are welcome: Tuesday through Thursday, 9:00 a.m. to 4:00 p.m. 

  • For walk-ins: Our new building security guidelines require walk-in visitors to register at the front desk and show proof of identification.
  • To schedule an appointment: Call (415) 554-0670 or email ODA@sfgov.org.  
  • Request reasonable accommodations:  We strive to provide reasonable accommodations as soon as possible. For accommodations that require advance preparation, such as American Sign Language (ASL) interpretation or materials in Braille, please submit your request at least 72 hours before your visit.

Additional information

Disability accommodations and translation services are available upon request. 

Nearest City transit stops

MUNI: Van Ness Station
BART: Civic Center Station
Bus lines: 

  • Market and 11th Street, 9, 9R, 397
  • Market and Van Ness Avenue, 6, 7, F
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