Become an IHSS Provider

How to become a Provider

  1. 1

    Complete online enrollment

    1. Create an account and write down your username, password, and answers to the security questions. All three are case-sensitive and must be re-entered to watch the videos.
    2. Watch the mandatory videos.
    3. Electronically sign forms SOC 426 and SOC 846.
    4. Schedule an Orientation appointment.

    Orientations are offered in English, Spanish, Chinese, and Russian. For help with scheduling an appointment or enrollment, call (415) 557-6200.

    Are you a former IHSS Provider? Call (415) 557-6200 or email ihsspaymentunits@sfgov.org to find out if your Provider status is still active.

    Start Enrollment

  2. 2

    Attend 2-hour, group Orientation in San Francisco

    Arrive 15 minutes early for your Orientation appointment at 77 Otis Street with:
     

    • Valid state or U.S. government-issued photo ID
    • Original Social Security card
    • A Work Authorization (required only if your Social Security card states "Valid for work only with DHS or INS authorization")
    • Completed the IHSS Provider Packet (including SOC 426A). Complete the packet with your IHSS Recipient, if you know the Recipient: English | Español | 中文 | русский | Filipino | Tiếng Việt
  3. 3

    Get background check

    Use the Live Scan form you received at Orientation to make a fingerprinting appointment with the San Francisco IHSS Public Authority.

    Keep a copy of the Live Scan form as proof of completion. 

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