Apply for CalWORKs

Steps to get CalWORKs

1. 1

   Submit your application in one these ways:

   • Online: At BenefitsCal.  Note: BenefitsCal’s new two-step verification process makes your account more secure. How to verify.  
   • In-person: 170 Otis Street | 3120 Mission Street | 801 Turk Street (ask for an SFHSA worker for assistance), Monday through Friday, 8:00 a.m. to 5:00 p.m.
   • Call: (855) 557-5100 
   • Download the application (English | Español | 中文 | русский | Filipino | Tiếng Việt) and submit it in one of these ways:
     • Mail: SFHSA CalWORKs, P.O. Box 7988, San Francisco, CA 94120
     • Fax: (415) 557-5478
     • Drop-off: 170 Otis Street or 3120 Mission Street, Monday through Friday, 8:00 a.m. to 5:00 p.m.

   Have questions?  Contact your Case Manager. To find out your Case Manager, call (855) 557-5100.

2. 2

   Schedule and complete your CalWORKs appointment

   In person at 170 Otis Street or by phone (855) 557-5100.

3. 3

   Attend a CalWORKs Information Session

   In person at 170 Otis Street, by phone (855) 557-5100, or online (by request)

4. 4

   Submit your paperwork by the due date

   For help with this step, call (855) 557-5100.

5. 5

   After you apply

   It can take up to 45 days to determine your CalWORKs eligibility. During this time:

   • Check your mail and phone messages for notices from CalWORKs, CalFresh (food assistance), and Medi-Cal (health services).
   • Once your eligibility is determined, you will get an approval or denial notice.
   • If you disagree with the decision or benefit amount, you can file an appeal by calling (800) 952-5253, or by mailing HSA Appeals Unit at S600, P.O. Box 7988, San Francisco, CA 94120-7988.